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Welcome to Rapid Fix Auto LLC. These Terms and Conditions govern your use of our services, including vehicle repairs, maintenance, and any other services we offer. By engaging with our business, you agree to the terms outlined below. Please read them carefully.
1. General Terms
1.1. Agreement: By requesting our services, you agree to be bound by these Terms and Conditions.
1.2. Modifications: Rapid Fix Auto LLC reserves the right to update these Terms at any time. Changes will be effective upon posting on our website or providing notice in-store.
2. Services
2.1. Scope: We provide vehicle maintenance, repairs, diagnostics, and related services as agreed upon during your visit or appointment.
2.2. Estimates: Service estimates provided are based on our initial diagnosis and may change if additional issues are identified.
2.3. Approval: No additional repairs will be performed without your explicit approval.
3. Payment Terms
3.1. Pricing: All service fees are clearly outlined before work begins. Prices do not include taxes, shop supplies, or parts unless otherwise stated.
3.2. Payment Methods: We accept cash, credit/debit cards, and other approved payment methods. Payment is due in full at the time services are completed unless prior arrangements are made.
3.3. Non-Payment: Vehicles may be retained by Rapid Fix Auto LLC until the full payment is received, as permitted by law.
4. Warranties
4.1. Workmanship Warranty: We stand behind our workmanship. If issues arise due to our services, we will resolve them at no additional labor cost under our warranty policy.
4.2. Parts Warranty: Parts installed may include manufacturer warranties. Rapid Fix Auto LLC does not independently warranty parts.
4.3. Exclusions: Warranties do not cover:
Pre-existing issues unrelated to our service.
Damage due to accidents, misuse, or neglect.
Customer-supplied parts.
5. Vehicle Storage and Liability
5.1. Vehicle Storage: Vehicles left at our facility for more than 7 days after service completion may incur a daily storage fee unless prior arrangements are made.
5.2. Liability: While in our care, we take reasonable precautions to protect your vehicle. However, we are not liable for damage caused by events beyond our control, such as theft, vandalism, or natural disasters.
6. Customer Responsibilities
6.1. Accurate Information: You are responsible for providing accurate and complete information about your vehicle’s issues and history.
6.2. Maintenance: Following recommended maintenance schedules and advice is essential to ensure the longevity of repairs performed.
7. Refunds and Returns
7.1. Refund Policy: Refunds for services are only available under the terms outlined in our Refund Policy.
7.2. Parts Returns: Parts ordered specifically for your vehicle are non-returnable unless defective and covered by the manufacturer’s warranty.
8. Use of Website
8.1. Content: All content on our website, including logos, images, and text, is the property of Rapid Fix Auto LLC and is protected by copyright laws.
8.2. Prohibited Use: You may not use our website for unlawful purposes or interfere with its functionality.
9. Limitation of Liability
To the maximum extent permitted by law, Rapid Fix Auto LLC is not liable for:
Indirect, incidental, or consequential damages arising from our services.
Loss of income or inconvenience due to delays or unforeseen circumstances.
10. Governing Law
These Terms and Conditions are governed by the laws of [Insert Your State]. Any disputes will be resolved exclusively in the courts of [Insert Your State].
11. Termination of Service
Rapid Fix Auto LLC reserves the right to refuse or terminate services at our discretion, particularly in cases of abusive or inappropriate customer behavior or failure to adhere to these Terms.
12. Contact Information
For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:
Phone: 877.379.3950
Email: support@rapidfixauto.com
Address: 1530 Wilson Blvd, Ste 650, Arlington, VA 22209
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Rapid Fix Auto LLC for your vehicle’s needs.
