Privacy Policy

At Rapid Fix Auto LLC, protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us through our website, services, or in-store. By using our services, you agree to the terms of this policy.

1. Information We Collect
We may collect the following types of personal information from you:
Personal Identifiable Information (PII):
Name, address, phone number, and email address.
Vehicle information, including make, model, VIN, and license plate number.
Payment Information:
Credit/debit card details or payment information for service transactions.
Billing address and receipt history.
Service History:
Details about services requested or performed on your vehicle.
Online Interactions:
IP address, browser type, and device information when you visit our website.
Cookies and usage data to enhance your experience and for analytics.

2. How We Use Your Information
Your personal information is used for the following purposes:
To provide auto repair and related services.
To schedule and manage appointments.
To process payments and provide invoices or receipts.
To communicate with you about service updates, reminders, promotions, and offers.
To improve customer service and optimize our website and operations.
To comply with legal obligations or resolve disputes.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Third-party vendors who assist in providing services, such as payment processors or parts suppliers.
Legal Compliance: Authorities when required by law or to protect our rights and interests.
Business Transactions: If Rapid Fix Auto LLC is involved in a merger, acquisition, or sale, your information may be transferred as part of the assets.

4. Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes for which it was collected.
Comply with legal, regulatory, or reporting requirements.
Resolve disputes and enforce agreements.

5. Protecting Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure payment systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the following rights regarding your personal information:
Access and Update: Request access to or correction of your personal data.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
Restrict Processing: Limit how we use your data under certain circumstances.
To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

7. Cookies and Online Tracking
Our website uses cookies and similar tracking technologies to:
Enhance user experience.
Monitor website performance and analytics.
You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy
Rapid Fix Auto LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Phone: 877.379.3950
Email: support@rapidfixauto.com
Address: 1530 Wilson Blvd, STE 650, Arlington, VA 22209
We value your trust and are committed to safeguarding your privacy. Thank you for choosing Rapid Fix Auto LLC.